Schedule an Appointment

What would you like to meet with us about?

Accounts

Checking and Savings Account (Personal or Business), Certificate of Deposit, IRA

Consumer Lending

Auto Lending, Debt Consolidation, Personal or Business Loans, Credit Cards, Other

Mortgage Lending

Purchase, Refinance, Home Equity, Pre-Approval

Need additional help?

If you don’t see the appointment you’re looking for, please contact us:


Click here to cancel an appointment

 

Frequently Asked Questions

What should I do if the appointment type I need isn’t an option?

If you would like to visit with the ETFCU Financial Group, ET Shield, or Commercial banking please call the appropriate number above. Otherwise, please select the appointment type most closely associated with your needs and include any relevant notes in the “Additional Information” section when scheduling your appointment.

Can I schedule an appointment for today or tomorrow?

We want to make sure you have an outstanding experience with your appointment. To do that, we ask that appointments are scheduled a day in advance to give our member service representatives an opportunity to prepare for your visit. If your need is more urgent, visit any one of our offices and we would be happy to help you.

May I schedule an appointment with a specific individual?

While appointments cannot currently be scheduled online with a specific employee, please indicate who you would like to meet with in the additional information box and we will do our best accommodate your request.

How do I know if my appointment has been confirmed?

Look for an email confirmation of your appointment that will include your unique confirmation number.

Can I reschedule my appointment?

To reschedule your appointment for a different date or time, new appointment type, or a different office, please cancel your existing appointment and schedule a new one.

What should I bring with me to my appointment?

Please bring a government issued ID, your current account information (if applicable), and any relevant information that may help us serve you.

Can I still come in without an appointment?

Yes; any one of our offices would be happy to help you.

How long will my appointment last?

For each of our appointments, we have blocked out 1 hour especially for you. While most of our appointments only last 30-45 minutes, we dedicate this time to serving you.

What information is required to make an appointment?

We ask for your name, e-mail address, the best phone number to contact you at, and if you are an existing member.

How will you contact me?

We will e-mail you a confirmation of your appointment. We may contact you by phone if we have any questions prior to your visit.

What should I do if I miss my appointment?

We are always happy to help you. If you miss your appointment, please feel free to schedule a new one or stop by any of our offices.